Privacy Policy
Your privacy is important to us. This policy explains what data we collect, how we use it, and the choices you have.
Last updated: August 1, 2026
1. Information We Collect
We collect information you provide directly to us when you create an account, use our Service, or contact us for support. This includes: (a) Account information such as your name, email address, and password; (b) Payment information processed securely through our payment provider Stripe — we do not store full card details; (c) Content you create using the Service, including contracts and documents; (d) Usage data such as features used, pages visited, and actions taken within the platform.
2. How We Use Your Information
We use the information we collect to: provide, maintain, and improve our Service; process transactions and send related information; send technical notices, updates, security alerts, and support messages; respond to your comments and questions; monitor and analyze usage patterns to improve user experience; detect and prevent fraudulent transactions and other illegal activities.
3. Data Storage and Security
Your data is stored on secure servers. We implement industry-standard security measures including encryption at rest and in transit, regular security audits, and access controls. While we strive to protect your information, no security system is impenetrable. We cannot guarantee the absolute security of your data.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data with: (a) Service providers who assist in operating our platform (e.g., cloud hosting, payment processing, email delivery); (b) Professional advisors such as lawyers and accountants where necessary; (c) Law enforcement or government authorities when required by applicable law; (d) A successor entity in connection with a merger, acquisition, or sale of assets.
5. AI Processing
ContractAI uses OpenAI's API to process and generate contract content. When you use AI features, the relevant content may be sent to OpenAI for processing. We do not use your contract content to train AI models. Please review OpenAI's privacy policy for information on how they handle data submitted through their API.
6. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our Service and retain certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including: the right to access the personal data we hold about you; the right to request correction of inaccurate data; the right to request deletion of your data; the right to object to or restrict certain processing; the right to data portability. To exercise these rights, please contact us at privacy@contractai.pro.
8. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with our Service. If you delete your account, we will delete or anonymize your data within 30 days, except where we are required to retain it for legal or compliance reasons.
9. Children's Privacy
Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from your country. We ensure appropriate safeguards are in place for such transfers in accordance with applicable law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the date below. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@contractai.pro or through our Contact page.
Questions about your data? Contact our privacy team